Spectrum/Time Warner Cable Outlook Email Setup with Pictures

If you’re like me, you may still be using an email from your internet provider for some legacy online accounts and/or services. While ISP provided emails are convenient, people have heavily transitioned to online email providers such as Gmail, Outlook, and Yahoo.

Even though I’ve transitioned most of the accounts, I need to maintain my old Time Warner Cable email address in my Outlook for the one-off emails it receives.

I thought this would be a straightforward thing, simply add my account to Outlook and be done with it, but Spectrum, who bought Time Warner Cable, has a crummy configuration guide on the process. That said, here’s a proper guide for those still using a TWC email address.

This guide will work with Office 2016 and higher, with Office 2019 being demonstrated below.

1. Open Outlook and click the File option in the upper ribbon.

2. On the left pane menu, select Info and click the drop-down menu to choose Account Settings…

3. In the new popup window, choose New…

4. Outlook will ask you for your email and attempt to configure it automatically. However, Spectrum does not broadcast the correct settings for Outlook to understand.

5. Under Additional Options tick the box for Let me set up my account manually, then click Connect.

6. Here, you’ll want to choose IMAP which will keep the mail readily available on the server. This type of connection will allow you to read an email on your computer and have it marked as read on your phone. A POP connection keeps all the mail locally to your device.

7. On the configuration screen, use the following parameters:

8. Your Inbound and Outbound domains may differ depending on the previously provided Spectrum email you were provided. Refer to here for the correct Inbound and Outbound domains.

9. Enter your email’s password and click Connect.

10. After a few seconds you should have a configured email address in Outlook for Spectrum or Time Warner Cable email! Outlook will send a test email to confirm the settings.

© 2021 Justin Vendette